Delivery Charges and Services

On each product page you will see a delivery estimate, we try to aim to deliver within 14 days from the date you ordered. This may vary from time-to-time, depending on the time of year and the individual seller. Please be aware any public UK holidays, may cause a delay. Some items are delivered internationally and may take longer to arrive.

Delivery Charges

You will be charged delivery per seller, if you purchase more than one product from a seller you will charged the highest delivery cost out of the products in your basket. But, don’t worry: we do cap our delivery, so you’ll never pay more than £80.50 for Standard Delivery.

Standard Delivery Charges:

Type of productPrice
Small Products under £25 £4.50
Small Products over £25 £7.50
Medium Sized Products (e.g. Lamp Tables, Small TV Units) £35.00
Furniture £75.00

Delivery Extras:

Some sellers will offer Saturday delivery option; if available this option will appear in the checkout. When applicable the Seller or AO Home representative will be in touch to arrange a date.

Saturday Delivery - £25.00

Postcode Surcharges:

If you live in the following postcodes there is an additional surcharge of £30.00 on certain products: WW, DD, LD, DG, IV, PA, TR, BH, AB, DT, PL, NR, PH, SA, LL, CT, TQ and EX.

Two-Man Delivery:

Certain items do require a 2 man delivery. Once an order has been placed for item requiring this service a member of our sales team will be in touch to confirm if this option is required - a surcharge will be applied. Where help, from yourself, for our delivery team is available and confirmed this surcharge will not be applied. Any address with stairs and an unavailable lift will require this service to be added. 

Surcharge - £25.00 (payable once confirmed service is required)